Thursday, December 13, 2007

Dumb cellphone user or a fleeceing service provider?

A Canadian man has been shocked to receive a mobile phone bill for nearly $85,000.Piotr Staniaszek thought he could use his new phone as a modem for his computer under his $10 unlimited mobile browser plan from Bell Mobility.
He downloaded high-definition movies and other large files unaware that this incurred massive extra charges. The trouble stems from the new phone he received when he renewed his mobile phone contract. The new model allows him to connect with his computer and download data

Bell Mobility has since lowered the bill to $3,243, but Mr Staniaszek says he intends to fight the charges anyway and rightly so.Bell Mobility should have cut him off the moment he reached his limit on the bytes.
The 22-year-old oil-field worker from Calgary said he thought a first bill for $65,000 in November was a mistake.
When he spoke to Bell Mobility he was informed the bill had climbed to nearly $85,000 after more downloading.
He said he normally paid about $150 a month for his phone and used to be notified of high charges

No comments: